Privacy Policy

Effective date: 19 June 2026

This Privacy Policy describes how D & W Investment and Consulting Group Pty Ltd (ACN 677 106 268, ABN 71 677 106 268), trading as Kitalpha Enterprise and operating Kitalpha Finance ("we", "us"), collects, uses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

  • Account data: Name, email address, and password when you create an account.
  • Usage data: Pages visited, features used, timestamps, and IP address.
  • Payment data: Billing information is processed by our payment provider and is not stored on our servers.
  • Communications: Messages and enquiries you send us.

2. How We Use Your Information

  • To provide and improve the Service.
  • To process payments and manage subscriptions.
  • To send service-related communications (e.g., account alerts, policy updates).
  • To comply with legal obligations.
  • To analyse usage and improve user experience.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers (hosting, payment processing, analytics) solely to operate the Service, and only to the extent necessary.

4. Data Retention

We retain your personal information for as long as your account is active or as required by law. You may request deletion of your account and associated data at any time.

5. Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure.

6. Your Rights

Under the Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. Contact us to exercise these rights.

7. Cookies

We use cookies and similar technologies for session management, analytics, and functionality. You may disable cookies in your browser settings, though some features may be affected.

8. Contact

For privacy enquiries or to exercise your rights, please contact us via dwkitalpha.com. We will respond within 30 days.

Kitalpha Finance, a product of Kitalpha Enterprise, a registered business name of D & W Investment and Consulting Group Pty Ltd (ACN 677 106 268, ABN 71 677 106 268), Brisbane, Australia. General information only, not personalized financial advice.